Terms of service

Last Updated: 05.03.2025

This website is operated by Shopwave Trading Ltd, the parent company of Glowmere. Throughout the site, the terms “we”, “us”, and “our” refer to Shopwave Trading Ltd. Glowmere offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including additional terms, conditions, and policies referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms. You can review the most current version at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our site. Your continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your jurisdiction, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for illegal or unauthorised purposes, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms, viruses, or destructive code. A breach of any of the Terms will result in immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted and involve (a) transmission over various networks and (b) adaptation to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission from us.

3. Accuracy, Completeness & Timeliness of Information

We are not responsible if information on this site is not accurate, complete, or current. Content is for general information only and should not be relied upon as the sole basis for decisions.

This site may contain historical information. Historical content is provided for reference only and may not be current. We reserve the right to modify content at any time but have no obligation to do so.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue the Service or any part of it at any time without notice.

We are not liable for any changes to pricing, suspension, or discontinuation of the Service.

5. Products or Services

Certain products may be available exclusively online and in limited quantities. These products are subject to our Returns & Refunds Policy.

We make every effort to display product colours and images as accurately as possible, but we cannot guarantee that your screen’s display will be accurate.

We reserve the right to:

• • • Limit sales to any person, region, or jurisdiction
    • Limit quantities of any products or services
    • Discontinue any product at any time

We do not guarantee that products or services will meet your expectations, or that errors will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order. We may limit or cancel quantities per person, household, or order at our discretion.

You agree to provide current, complete, and accurate billing and account information for all purchases made through our store.

7. Governing Law

These Terms of Service and any related agreements shall be governed by and construed in accordance with the laws of the United Kingdom.

8. Contact Information

If you have questions about these Terms or need assistance with our services, please contact us:

Email (Customer Support): care@glowmere.co.uk

Email (Corporate/Legal): legal@shopwavetrading.com